Tech Help Videos

General Library

How to Search Our Online Catalog!https://youtu.be/5sxFP_zmbcI
How To Access My Account!https://youtu.be/a9dU3W5Rjqw
How to Sign In and Out of our Internet Computershttps://youtu.be/E4XVcP_rg7I
How to Use our Scanner Computerhttps://youtu.be/tgnK149dhPg

Downloadables

What is Hoopla and How Do I Sign Up?https://youtu.be/WLewaA5l9vE
What Is Libby and How Do I Sign Up For It?https://youtu.be/w-gUsxKNVPY
How to Use Libby’s Library Tab!https://youtu.be/jtIgnSdbjTM
How to Use Libby’s Shelf!https://youtu.be/5FP6mY3oKqY

Databases

How to Use NoveList!https://youtu.be/spOttrvq37U

Genealogy

How to use Ancestry Library Editionhttps://youtu.be/Hzd9CVnCWY8

Computer & Email

How to Use Zoomhttps://youtu.be/n2LyEi6LNwE 
How to Use Microsoft Wordhttps://youtu.be/Qc3xT5GLIhs 
How to Make and Use a Gmail Accounthttps://youtu.be/cIdbfxcc5xQ 
Adjusting Security and Privacy Settings in your Gmail Accounthttps://youtu.be/OPdwVNsyAC8 
How to Use Google Calendarhttps://youtu.be/eBl9SicMWbo 
How to Use Google Docshttps://youtu.be/cMC4JKyEPwE 
How to Use Google Drivehttps://youtu.be/M74OX4lxhls 
How to Use Google Formshttps://youtu.be/tmtiC8JuxZA 
How to Use Google Photoshttps://youtu.be/0pCSQdbp69Y 
How to Use Google Sheetshttps://youtu.be/XXlVn89HJU4 
How to Use Google Slideshttps://youtu.be/fHT_PYuojrc 

Tips for Tech Help

At drop-in tech help, we can help patrons with

  • The basics of how to navigate their laptop, smartphone, and tablets/e-readers
  • How to use social media
  • How to set up an email account
  • How to use Microsoft Office
  • How to use our Library apps, Hoopla, and Libby, to download ebooks and audiobooks, and more to their device
  • How to use Google and its various services
  • Any other questions or inquiries deemed appropriate

We can NOT help patrons with

  • Filing taxes online
  • Online banking
  • Online shopping
  • Fixing their device if it is physically broken
  • Any other questions or inquiries deemed inappropriate

In order to be prepared for drop-in tech help, patrons should come prepared with

  • Their device 
  • A list of questions or concerns that they have 
  • Paper and pen or pencil to take notes 
  • Any usernames and passwords needed to get into online accounts

How-To Brochures