Tech Help Videos
General Library
| How to Search Our Online Catalog! | https://youtu.be/5sxFP_zmbcI |
| How To Access My Account! | https://youtu.be/a9dU3W5Rjqw |
| How to Sign In and Out of our Internet Computers | https://youtu.be/E4XVcP_rg7I |
| How to Use our Scanner Computer | https://youtu.be/tgnK149dhPg |
Downloadables
| What is Hoopla and How Do I Sign Up? | https://youtu.be/WLewaA5l9vE |
| What Is Libby and How Do I Sign Up For It? | https://youtu.be/w-gUsxKNVPY |
| How to Use Libby’s Library Tab! | https://youtu.be/jtIgnSdbjTM |
| How to Use Libby’s Shelf! | https://youtu.be/5FP6mY3oKqY |
| What is Overdrive and How Do I Use it? | https://youtu.be/XjjlPxGssHk |
Databases
| How to Use NoveList! | https://youtu.be/spOttrvq37U |
Genealogy
| How to use Ancestry Library Edition | https://youtu.be/Hzd9CVnCWY8 |
Computer & Email
| How to Use Zoom | https://youtu.be/n2LyEi6LNwE |
| How to Use Microsoft Word | https://youtu.be/Qc3xT5GLIhs |
| How to Make and Use a Gmail Account | https://youtu.be/cIdbfxcc5xQ |
| Adjusting Security and Privacy Settings in your Gmail Account | https://youtu.be/OPdwVNsyAC8 |
| How to Use Google Calendar | https://youtu.be/eBl9SicMWbo |
| How to Use Google Docs | https://youtu.be/cMC4JKyEPwE |
| How to Use Google Drive | https://youtu.be/M74OX4lxhls |
| How to Use Google Forms | https://youtu.be/tmtiC8JuxZA |
| How to Use Google Photos | https://youtu.be/0pCSQdbp69Y |
| How to Use Google Sheets | https://youtu.be/XXlVn89HJU4 |
| How to Use Google Slides | https://youtu.be/fHT_PYuojrc |
Tips for Tech Help
At drop-in tech help, we can help patrons with
- The basics of how to navigate their laptop, smartphone, and tablets/e-readers
- How to use social media
- How to set up an email account
- How to use Microsoft Office
- How to use our Library apps, Hoopla, and Libby, to download ebooks and audiobooks, and more to their device
- How to use Google and their various services
- Any other questions or inquiries deemed appropriate
We can NOT help patrons with
- Filing taxes online
- Online banking
- Online shopping
- Fixing their device if it is physically broken
- Any other questions or inquiries deemed inappropriate
In order to be prepared for drop-in tech help, patrons should come prepared with
- Their device
- A list of questions or concerns that they have
- Paper and pen or pencil to take notes
- Any usernames and passwords needed to get into online accounts